OnTrac Tracking

OnTrac is a prominent regional parcel carrier primarily operating in the Western United States, including key states like California, Nevada, Arizona, Utah, Colorado, Oregon, Idaho, and Washington. Established in 1991, OnTrac specializes in last-mile delivery, catering to the needs of over 60 million consumers while providing a suite of efficient shipping services tailored for e-commerce integration.

Shipping Services Offered by OnTrac

• Sunrise Service: Guaranteed delivery before noon from Monday to Friday across selected states, with Saturday deliveries available in certain areas before 2 PM.
• Sol Service: Provides end-of-day delivery, typically within a timeframe of 1-2 working days depending on the destination.
• Directpost Service: Designed for last-mile delivery of heavy or bulky items; delivery timing may vary based on package characteristics.
• Next Day Delivery in California: Ensures next-day delivery for urgent shipments within California.

E-commerce Integration

OnTrac offers seamless integration with various e-commerce platforms, enhancing the shipping experience for online retailers. Supported platforms include:

• Shopify
• WooCommerce
• BigCommerce
• Magento
• Others, as may be specified on OnTrac's official site or partner communications.

Package Tracking Guide

Tracking your OnTrac package is straightforward. Follow these steps for real-time updates:

1. Obtain your OnTrac tracking number, which can be found in your shipping confirmation email, receipt, or on the outer packaging.
2. Visit the OnTrac tracking page .
3. Enter your tracking number in the designated field and click “Track” to view the latest status of your shipment.

Frequently Asked Questions

Where can I find my OnTrac tracking number?

Your tracking number can usually be located in:

• Your shipment confirmation email.
• Your order page in the retailer's website under order history.
• The shipping receipt or waybill.

What does an OnTrac tracking number look like?

An OnTrac tracking number generally begins with either "C" or "D," followed by 14 digits. For example, formats could include:

• D10014055123456
• C10014055123456

How long does delivery typically take?

Delivery generally ranges between one to two business days, depending on the specific service chosen and the shipping destination.

What should I do if my package shows delivered but is missing?

If your package is marked as delivered but you cannot locate it, initiate a package investigation through OnTrac's customer service. First, confirm that you are viewing the correct tracking number before proceeding.

How can I stay updated on my package status?

OnTrac offers a notification program called NotifyMe, which allows you to receive text alerts for any status updates, including delivery attempts.

Contact Information

If you have any further questions or need assistance, you can reach OnTrac through the following channels:

• Phone: +1 (800) 334-5000
• Website: OnTrac Official Website